A Taxing Situation
Brian and Jackie Lawson of Chimacum, Wash., called the Internal Revenue Service to order a tax booklet to help them amend their 2003 return. Three weeks later, a truck pulled up to their house and delivered 24,000 booklets. They were all the same item, but they were not the booklet the Lawsons ordered, and they arrived even though they were addressed to “Chimacum, D.C.” The “other” Washington — the District of Columbia — is about 3,000 miles away. The IRS wouldn’t return his calls (but UPS did, to tell them it had 24,000 more copies waiting to be delivered) until the story hit newspapers. Then, an “IRS representative called and left her personal cell phone number and apologized profusely,” Brian Lawson said. (Port Angeles Peninsula Daily News) ...One IRS apology down, billions left to go.
Available in This is True: Book Collection Vol. 12